New Accounts
Initial minimum buy-in is to be determined by SB Truck Parts hereafter. All initial orders must be prepaid in advance by Cashier's Check or VISA/MC. All new/potential accounts must complete a SB Truck Parts "New Customer Info/Credit Form" and follow the Dealer Qualification Instructions. Upon completion of the credit application, approved accounts will be assigned payment terms of NET 30 Days (from invoice date). Accounts denied a credit line will be required to prepay in advance by Cashier's Check or VISA/MC.

Payment Terms
Term Accounts: Accounts with NET 30 Days terms are required to submit payment within the 30 days from the date of invoice. Acceptable forms of payment include checks, ACH (Automated Clearing House), or wire transfer.

A service charge of 1.5% per month will be imposed on invoices not paid within the 30 day term. Delinquent accounts will be required to pay Cash-In-Advance (CIA). Checks will be accepted but orders will not be released until the check is cleared by the bank. Past due invoices will delay current orders. Please check with SB Truck Parts on your account status when placing an order.

Credit Cards
Accounts denied credit terms may pay by Visa, American Express, or Mastercard.

Returned Checks
A $55 NSF (Non Sufficient Fund) fee will be assessed on each incidence a check is returned to SB Truck Parts

 

Ordering Guidelines

Placing Orders
New orders may be placed by any of the following methods

• www.sbtruckparts.com

• E-mail: sales@sbtruckparts.com

• Telephone: In order to minimize errors, customers are encouraged to submit their orders by fax or mail. Telephone orders should be limited to smaller orders such as add-ons to orders already submitted and/or fill-ins occurring between larger restocking orders.

4. Once we have validated the request, United Pacific will issue an RMA number to the customer. In issuing the RMA approval, the following conditions will apply:

• Returned items are subject to a 20% re-stocking fee.

• Return shipping costs are the responsibility of the customer.

• Items must not have any retail/price sticker on exterior packaging or they will be returned to the customer at customer's expense and no credit given.

• Items must be in good condition with original packaging intact or they will be returned to the customer at customer's expense and no credit given.

• Allow up to 30 days for the credit to be issued from the time the returned items are received.

Billing Errors
Billing errors should be reported to SB Truck Parts within 3 business days of invoice receipt. Customers are asked to provide the invoice number, part number, and quantities in question. Once verified, SB Truck Parts will issue a credit or an invoice for the difference in billing error. provided.